EBC is a package of hours designed to globally analyze a business, identifying problems, risk situations and opportunities for improvements in the company's processes and areas.

Focus

- Customer concerns

- Commercial Administration

- Operational Processes

- Human Capital

- Technology

Deliverables

First Report

- Company process map

- Main risks identified

- Improvement opportunities

Hours: 40 per contract. Approximate amount, depending on the size of the operation and the client's concern.

Through a monthly hour package, you can count on our administrative management services for tasks associated with any area of ​​the business. The service is performed on the client's or PMS platform and applications, remotely and in a timely manner. Professionally executed reports, invoices, purchases, estimates, customer service and other administrative needs.

Focus

- Administrative activities

- Customer Service

- Supplier Attention

- Operational Control

- Commercial Reports

Deliverables

Internal Documentation

- Bills

- Reports

- Controls

- All supported documents (Microsoft 365, Google Suites)

Hours: 40 per month. Approximate amount depends on the service the client requires.

Through a monthly hour package, you can count on our administrative management services for tasks associated with any area of ​​the business. The service is performed on the client's or PMS platform and applications, remotely and in a timely manner. Professionally executed reports, invoices, purchases, estimates, customer service and other administrative needs.

Focus

- Adequate support of business processes.

- Functionality and scope of applications and systems.

- Performance and stability.

- Informatic security.

- Contingency and backup.

Deliverables

Technology Platform Report

- Hardware

- Connectivity and Networks

- Operating systems

- Cybersecurity / Antivirus

- Systems and Applications

- Contingency and Backup of Information

Hours: 25 per contract. Approximate amount, depending on the size of the operation and the client's concern.

It responds to service to be defined with the client, aimed at the administration of the technological plataform, configurations, installation of equipment and software, review of updates, optimization and performance.

Focus

- System Administration

- Apps and Systems Configuration

- Software update

- Protection of equipment and antivirus

- Print Management

- Purchase of equipment

- Network Implementation

Deliverables

Technology Plataforms

- PCs / Notebooks

- Apps Server

- Operating System Settings

- Printer Service Settings

- Network ADM

- Equipment

Hours: TBD, depends on the service the client requires.

The service consists of the execution of a project with the objective of building a software, application or system that solves the specific needs of the client's business. PMS evaluates the best cost-benefit alternatives, the project stages being the survey, design, development and testing of the best solution.

Focus

- Commercial Processes

- Operational Processes

- Administrative processes

- Regulatory Processes

Deliverables

Software/System

- New business.

- Support Features

- Databases

- Websites

Hours: TBD, it depends on the commercial and operational systematization requirements.

Based on a business survey, all processes, areas and information are established, determining existing and missing processes. The state of maturity and opportunities for improvement are identified for each of the processes, in order to determine a critical path or priority in a Global Improvement Plan for the Company.

Focus

- Performance of each of the areas.

- Relationship with Clients.

- Support processes within the company.

- Relationship with Suppliers.

- Internal documentation of the Company.

- Technology, Security, Backup.

Deliverables

Process map

- Macroprocesses and Processes

- Main Risk

- Improvement opportunities

- Critical Path of Action

Hours: 25 per contract. Approximate amount, depending on the size of the operation and the client's concern.

The execution of an audit review allows us to identify the risks and opportunities for improvement presented by business processes. Through international audit standards, you will be able to determine continuous evolution processes to achieve the efficiency that your business requires. Every operating loss arises from a risk to be resolved or mitigated.

Focus

- Commercial Processes

- Operational Processes

- Administrative processes

- Regulatory Processes

Deliverables

Audit report

- Identified situations.

- Causes and Consequences for the business.

- Risk Analysis (level and probability)

- Action plans (Customer Definition)

- Maturity level of your business processes.

Hours: 40 per contract. Approximate amount, depending on the size of the operation and the client's concern.